What is interesting, and alarming, is that you now only have 7 days to provide the information about where the details came from!
exert from ACMA communication;
The Australian Communications and Media Authority (ACMA) has completed the review of the Telecommunications (Do Not Call Register) (Telemarketing and Research Calls) Industry Standard 2007 (the standard). The standard was established in 2007 and set minimum requirements that apply to all telemarketing and research calls.
The aim of the review was to consider how effectively the standard is operating in the context of the four specific areas that the standard is required to cover under the Telecommunications Act 1997 being:
the days and times that telemarketing and research calls may be made
the information that telemarketers must provide to the people they call
circumstances in which telemarketers or researchers must terminate calls
the enabling of calling line identification.
The review included the release of two discussion papers inviting submissions from the public and relevant industry, consumer, and government stakeholders. A total of 64 submissions were received and considered, culminating in several amendments to the standard. These include:
renaming the standard to the Telemarketing and Research Calls Industry Standard 2007
restructuring the existing ‘provision of information requirements’ for improved understanding
reducing the response time from 30 days to seven days for a telemarketer/researcher to provide a call recipient with information relating to:
where the caller obtained the call recipient’s telephone number
the name of the person the call was intended for (if applicable)
the name and contact details of any organisation that provided the information to the person calling (if applicable)
an additional subsection requiring the caller to make reasonable efforts to ensure that the calling line identification number displayed is suitable for return telephone contact by a call recipient.
The amended standard commences on 3 November 2011 and will be enforceable from that date.
The standard was registered on the Federal Register of Legislative Instruments and can be found at http://www.comlaw.gov.au/Series/F2007L00815/Amendments.
See www.acma.gov.au for more information.